Last Updated: May 2026
Bliss Cleaning ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website pricing calculators and online quote request forms.
When you interact with our online quotation system or request a booking, we collect personal information necessary to provide an accurate cleaning quote and schedule service, including:
We use your personal data strictly for operational business purposes, including:
By providing your phone number on our booking request forms, you consent to receive automated operational notifications, booking updates, and cyclical service reminders (such as 12-to-24-month professional carpet and upholstery re-clean alerts) from Bliss Cleaning. Message and data rates may apply. You can fully opt-out of mobile communications at any time by replying STOP to any message received.
We do not sell, rent, or distribute your personal data to external marketing companies. To securely manage your cleaning requests, your form data is securely transferred via encrypted webhook communication straight to our customer relationship management (CRM) database platform for operational management.
We implement robust industry-standard technical security practices to safeguard your data against unauthorised access. We store your personal details only for as long as necessary to manage your active quotes, client accounts, or compliance obligations.
Under UK Data Protection guidelines, you hold the complete right to request access to the personal records we maintain on your account, seek amendments, or request the absolute erasure of your personal data from our operational systems at any time. To make a request, please contact us directly via the details listed on our website.